Frequently Asked Questions
What hours are you open?
Monday – Friday: 7.30am – 6.00pm
Saturday: 8.00am – 12.00pm
How long will I be there?
Physiotherapy appointments – Initial consults will be 40-60mins.
Doctors consultation approximately 20-30 minutes.
What to bring?
Physiotherapy appointment – your health fund card.
For x-rays you need your Medicare card or Veterans’ affairs card·
For Workers’ compensation injuries, relevant claim numbers and insurance company details.
Any referral correspondence/progress reports from specialists or other relevant practitoners related to the injury.
Any scans/x-rays etc (preferably) or reports relating to the injury.
A list of medications and their dosages (regardless of their purpose).
A list of any allergies that you are aware of.
What to Wear?
Comfortable, loose fitting clothing which allows easy access to the injured area.
Knee, hip or spine please bring your own shorts for treatment.
Shoulder, upper back, and neck please wear singlet or top/shirt that allows easy access to that area.
Lower limb injuries and podiatry please bring relevant footwear, including running shoes and work footwear.
How Much Does It Cost?
Each practitioner has their own fee structure. For more specific information please contact the Centre.
How Can I Pay?
Payment is expected at the time of consultation. No accounts will be issued.·
Major Credit Cards (Visa and Mastercard)
Workers’ compensation patients can be billed direct to employer if claim number and insurance company details are supplied.